Refund policy

Return Policy
Due to the nature of pre-owned and one-of-a-kind items, all sales are final. We strive to provide accurate descriptions, detailed photos, and live video previews of every item so you can shop with confidence. Please review all product details carefully and ask any questions during our live sales or via direct message before making a purchase.

Authenticity Guarantee:
Every item we sell is 100% authentic and thoroughly inspected. If you receive an item that you believe is not authentic, please contact us within 48 hours of delivery with proof, and we will work with you to provide you with proof of authenticity. 100% authentic or your money back guaranteed.

Damaged or Incorrect Items:
If you receive a purse that is significantly not as described (e.g., wrong item or major undisclosed flaw), please contact us within 48 hours of delivery with clear photos and a detailed explanation. We’ll do our best to make it right.
By purchasing through our social media platforms, you acknowledge and agree to the terms of this return policy.
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